自闭症的乘客想换座,机组却把整个航班的乘客赶下了飞机??

2019-08-20 18:58

飞机上的服务员为什么觉得自己高人一等?为什么觉得自己可以掌控别人的生死去留?

空姐给乘客看脸色、动不动就把乘客赶下飞机或当众羞辱这种事的新闻时不时见诸报端。给出的说辞往往是乘客的着装“干扰”了机组人员的工作。对于这种小事,乘客忍气吞声换件衣服,也就算了。

不过,当地时间上周五,75名搭乘西空航空(SkyWest Airlines)3596航班的乘客,一同被赶下飞机,真叫气人。

当天,23岁的休斯敦大学学生Ayomide Isola和他的妈妈、姐姐、以及他21岁的弟弟Tayo,一同搭乘一班西空航空的航班,从底特律飞往休斯敦。

Tayo是个自闭症患者,他不太能说话,无法自我表达(nonverbal and unable to express himself)。因此,搭乘飞机需要亲人陪伴在侧 。不过,Isola一家人当天的座位却都被分散安排了。好在,当时有好心的乘客愿意和他们换座位。没想到却被空乘要求和Isola一家一同下飞机,最后,事件还升级到全飞机的乘客都被赶下飞机

Ayo Isola(右)和弟弟Tayo图 via Ayo Isola

Once they boarded the plane, a woman quickly volunteered to switch seats with Tayo so he could be near his sister during the more than two-hour flight.

他们登机后,一名女子很快主动要求和Tayo交换座位,这样他就可以在两个多小时的飞行中坐在他姐姐身边。

"My brother has to sit with one of our family members he is comfortable with," Isola told NBC News on Monday.

周一,Isola在接受NBC新闻采访时表示:“我弟弟必须和一名家庭成员坐在一起,这样他才觉得好受。”

A flight attendant became outraged and approached Tayo to tell him he needed to return to his assigned seat, Isola said. But his brother could not oblige because he does not respond to verbal cues.

Isola说,一名空乘愤怒地走到Tayo面前,告诉他需要回到指定的座位上去。但是他的弟弟是无法照办的,因为他对口头暗示没有反应。

Isola said he and his family explained to the flight attendant that Tayo is special needs and "that this small accommodation would be necessary." But she would not relent, he said, and instead, brought in a gate supervisor who sided with the family.

Isola说,他和他的家人向空乘人员解释说,Tayo有特殊需要,“有必要坐在那个位子上。”但那个空乘就是不肯让步,反而叫来了一个守门的空姐,不过这名空姐站在Isola这家人一边。

"The supervisor was like, 'That happens all the time,'" Isola said. "She was confused as to why the flight attendant was making such a big deal about it."

责编:薛艺磊

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